388fb Terms and Conditions
Please read these terms and conditions carefully before using the 388fb platform. By registering an account, claiming a bonus, or playing any game, you agree to be bound by these terms.
Introduction and Applicability
Reading and accepting these terms and conditions in full is required to use the 388fb website and all its services. These terms form a legal agreement between the 388fb platform and the user.
When you create an account on 388fb, claim a bonus, deposit or withdraw funds, or use any game or service on the platform, you are considered to have accepted all the terms and conditions stated here. If you disagree with any part of these terms, please refrain from using this platform.
388fb reserves the right to change or update these terms and conditions at any time. Any changes will take effect as soon as they are published on the website. It is your responsibility to check this page regularly.
Account Registration and Eligibility
2.1 Eligibility Requirements
The following conditions must be met to open an account on 388fb:
- The applicant must be at least 21 years of age.
- Each individual may open only one account — multiple accounts on the same device, IP address, or within the same household are prohibited.
- All information provided at the time of registration must be accurate, truthful, and complete.
- The account must be created for the applicant's own use — managing an account on behalf of someone else is not permitted.
2.2 Accuracy of Account Information
The name, date of birth, phone number, and email address you provide at registration must be correct. Providing false information may result in the account being suspended or closed, and any deposited funds may be forfeited.
If you need to update your information, please contact our support team via live chat. Some changes may require identity verification.
2.3 Account Security
It is your responsibility to keep your account password and login details completely confidential. If you suspect that your account has been accessed by a third party, notify our support team immediately. 388fb will not be liable for any loss resulting from unauthorized access.
Financial Transactions — Deposits and Withdrawals
All financial transactions on 388fb are conducted in Bangladeshi Taka (BDT). We support the following payment methods:
| Item | For Deposits | For Withdrawals |
|---|---|---|
| Minimum Amount | ৳200 | ৳800 |
| Processing Time | Instant | 10–45 minutes |
| Supported Methods | bKash, Nagad, Rocket | bKash, Nagad, Rocket |
| Currency | Bangladeshi Taka (BDT) | Bangladeshi Taka (BDT) |
3.1 Deposit Terms
- To deposit funds into your account, you must first complete registration and account verification successfully.
- All deposit transactions must be made from a payment account registered in the account holder's own name.
- Deposits through third parties are strictly prohibited.
- A minimum of ৳200 applies to each deposit.
3.2 Withdrawal Terms
- A minimum balance of ৳800 must be available in the account to submit a withdrawal request.
- Withdrawals can only be made using the same method used for the deposit.
- Withdrawal processing generally takes 10 to 45 minutes.
- Funds linked to a bonus cannot be withdrawn until the bonus wagering requirements have been met.
- 388fb reserves the right to temporarily delay the withdrawal process as part of the verification procedure.
Bonuses and Promotional Offers
388fb offers various types of bonuses and promotional offers for new and existing members. Claiming any bonus means you agree to the associated terms and conditions.
100% bonus on the first deposit, up to ৳10,000. This bonus is available to new members on their first deposit only.
The wagering requirement for the welcome bonus is 20 times (20x). This means you must wager an amount equal to 20 times the bonus before making a withdrawal.
Each bonus has a set expiry period. If the wagering requirement is not met within the specified time, the bonus will be cancelled.
388fb reserves the right to immediately suspend any account if evidence of bonus system abuse or manipulation is found.
4.1 VIP Program Terms
The 388fb VIP program has four tiers. Each tier offers weekly cashback at different rates:
- Bronze: Up to 0.2% weekly cashback.
- Silver: Up to 0.5% weekly cashback.
- Gold: Up to 0.8% weekly cashback.
- Platinum: Up to 1.0% weekly cashback.
VIP tier progression is determined based on the member's gaming activity and overall platform usage.
Prohibited Activities and Account Closure
The following activities are strictly prohibited on the 388fb platform to ensure its security and fairness. Violating these rules will result in the account being suspended or permanently closed, and the associated funds may be forfeited:
- Operating multiple accounts under the same individual.
- Opening an account using a fake or false identity.
- Fraudulently exploiting or manipulating the bonus system.
- Using the platform for money laundering or illegal financial activity.
- Attempting to influence game outcomes using software, bots, or automated methods.
- Attempting to gain unauthorized access to other members' accounts.
- Intentionally exploiting technical errors or bugs on the platform.
- Using a third party's account or payment method.
5.1 Account Suspension or Closure Process
388fb reserves the right to investigate, suspend, or close any account suspected of violating these terms and conditions. The associated balance and withdrawal process may be temporarily held during the investigation.
If you believe your account has been suspended in error, please contact us via 24/7 live chat or by emailing [email protected].
Gaming Fairness and Security
All games on 388fb are operated in a fully fair and impartial manner. Our platform features games from world-class providers such as Pragmatic Play, Evolution Gaming, JILI, PG Soft, Spribe, and many more.
6.1 Fair Play Policy
- All game outcomes are determined by Random Number Generator (RNG) technology, which is completely impartial.
- 388fb does not and cannot interfere with the outcome of any game.
- All live casino games are operated by professional dealers.
- If you have any complaints regarding a game, our support team will investigate.
6.2 Data and Communication Security
388fb uses SSL encryption technology to keep your personal information and financial transactions secure. Our safe and reliable platform ensures that all your data is not disclosed to third parties.
For more details about our privacy practices, please visit the Privacy Policy page.
Responsible Gaming Policy
388fb believes that gaming should be an entertainment activity, not a source of financial stress. We encourage all our members to play responsibly.
You can set your own daily, weekly, or monthly deposit limits. Contact our support team to set your limits.
If you feel the need, you can exclude yourself from the platform for a specified period. This option can be activated through our support team.
If you are experiencing any issues related to gaming, get help through our 24/7 live chat support.
For more information on responsible gaming, please visit our Responsible Gaming page.
Limitation of Liability
Playing games on 388fb is entirely your own decision and at your own risk. 388fb will not be liable for any financial loss resulting from the use of the platform.
8.1 Technical Issues
If a game is interrupted mid-session due to a technical issue, server outage, internet disconnection, or any other reason, 388fb will make reasonable efforts to refund the relevant stake. However, 388fb will not be liable for any indirect loss caused by a technical issue.
8.2 Service Changes and Interruptions
388fb reserves the right to modify, suspend, or discontinue any specific game, service, or feature at any time without prior notice. 388fb will not be liable for any loss resulting from a service change.
8.3 Third-Party Content
Our platform includes games from third-party game providers. Those providers are responsible for the quality and functionality of their games. 388fb's liability for any issues arising from third-party games or services is limited.
Dispute Resolution Process
If you have a complaint or dispute, please contact our support team directly in the first instance. We believe most issues can be resolved amicably.
- Any complaint must be submitted within 30 days of the incident.
- The support team will endeavor to respond to a complaint within 7 business days of receipt.
- Submitting a complaint with the necessary information and evidence allows for a faster resolution.
- Account use will continue as normal during a complaint, unless a suspension is required for investigation purposes.
General Provisions and Closing Terms
10.1 Changes to Terms
388fb reserves the right to change these terms and conditions at any time. Updated terms will take effect as soon as they are published on the website. Continued use of the platform after any change will be taken as acceptance of the new terms.
10.2 Entire Agreement
These terms and conditions, the Privacy Policy, and the Responsible Gaming Policy together form the entire agreement between 388fb and the user. No oral or written promise outside of these documents will be considered valid.
10.3 Severability
If any part of these terms is found to be unlawful or unenforceable, the remaining parts will remain in full effect.
10.4 Right to Close Account
You may request to close your account at any time via live chat or email. Any pending withdrawals will be processed before the account is closed, provided all conditions have been met.
These terms and conditions were last updated in January 2026. 388fb operates as a safe and reliable platform. Our 24/7 Bengali support team is always ready to assist with any questions.